Fresh start at describing a process?
Use some tips below 👇
📍 figure out which process you are going to document, determine its purpose, and brief description
📍 start from a single process within a department, avoid covering the entire organization at once
📍 where does the process begin and end? what causes it to start? and how do you know when it’s done, and what result it has created?
📍 think who your audience is and what they already know about your subject; write a way that any employee with reasonable knowledge can read and understand it
📍 think of any process-related information that you already have: it can be personal paper notes, old emails to a colleague, screenshots, useful links, etc.
📍 brainstorm any process-related parts, write them down, and place them in chronological order afterward
📍 next to each process step, decide the individual who will be responsible for processing it, use their job title rather than their name
📍 highlight the common mistakes that people tend to make and show how to avoid them
📍 test a process yourselves or ask someone else to do that – can you make it happen?
📍 make sure that everyone included in the process is aware of his responsibilities and tasks
📍 answer the question: who will be owning this process? And make sure he/she is aware of it!
Need more help?
If you don’t know how to start, if it seems too complicated, or if you need advice on describing a process, process modelling or management, do not hesitate to contact us ⬇
info@ideafoxus.com
+370 618 11585